1. Acceptance of Terms
By downloading, installing, or using The Park at 14th mobile application (the “App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App. These Terms constitute a legally binding agreement between you and The Park at 14th (“we,” “us,” or “our”), located at 920 14th Street NW, Washington, DC 20005.
2. Eligibility
You must be at least 21 years of age to use our App, consistent with our venue’s age requirements and applicable District of Columbia laws. By using the App, you represent and warrant that you are at least 21 years old and have the legal capacity to enter into these Terms.
3. Account Registration and Security
To use the App, you must create an account using a valid email address. We authenticate your identity using a one-time passcode sent to your email. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized use. You agree to provide accurate, current, and complete information and to keep it updated. Each individual may maintain only one member account, and we reserve the right to terminate duplicate accounts.
4. Membership
The Park at 14th offers various membership tiers with different benefits. Your tier is assigned based on your membership plan and is displayed within the App. Benefits may include complimentary beverages per visit, priority RSVPs, access to exclusive events, and other venue-specific perks. Specific benefits are subject to change and will be communicated through the App.
Members may receive a limited number of complimentary beverages per venue visit as determined by their membership tier. This benefit resets daily and is non-transferable. We reserve the right to modify or discontinue this benefit at any time. Membership fees are billed monthly through the payment method on file. The current fee and billing terms are presented during signup and are available in the App.
5. Payments and Tipping
All payments are processed through Stripe, Inc., a PCI DSS Level 1 certified payment processor. We do not store your full payment card details on our servers. The App allows you to submit voluntary tips to venue staff. Tips are processed through Stripe, are non-refundable once submitted, and the full amount is transferred to the designated staff member.
In accordance with DC Initiative 82, a 20% service charge is automatically applied to all checks at our venue. Tips submitted through the App are in addition to any service charge. If you believe a charge is incorrect, please contact us at info@park14.com within 30 days.
6. Events and Reservations
You may RSVP to events through the App. RSVPs are subject to venue capacity and may be waitlisted. An RSVP does not guarantee entry. When RSVPing, you may indicate additional guests, all of whom must meet venue age and dress code requirements. You may cancel an RSVP at any time before the event, but repeated no-shows may result in restrictions on future RSVPs. Dining and table reservations are subject to availability and our reservation policies.
7. Apple Wallet and Push Notifications
The App may offer the ability to add a digital membership card to Apple Wallet containing your membership QR code for venue check-in. The pass is generated by our servers and stored locally on your device.
The App may send push notifications regarding events, tips, reservations, membership updates, and other service-related communications. You may disable notifications at any time through your device settings. Disabling notifications may affect your ability to receive real-time tip prompts and event updates.
8. Acceptable Use
You agree not to use the App for any unlawful purpose, attempt to gain unauthorized access to our systems or other users’ accounts, share your credentials or allow others to use your account, interfere with the operation of the App, submit false or misleading information, harass or harm other users or staff, reverse engineer or disassemble the App, use automated systems to access the App, or attempt to manipulate drink counts, tip amounts, or other transactional data.
9. Intellectual Property
All content, features, and functionality of the App are owned by The Park at 14th or its licensors and are protected by United States and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.
10. Disclaimers
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components, and we do not guarantee the accuracy or completeness of information provided through the App.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PARK AT 14TH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID IN MEMBERSHIP FEES DURING THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless The Park at 14th and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the App, your violation of these Terms, or your violation of any third-party rights.
13. Termination
You may stop using the App and request account deletion at any time by contacting info@park14.com. We may suspend or terminate your access at any time, with or without cause or notice, including for violation of these Terms, non-payment, or conduct harmful to others. Upon termination, your right to use the App immediately ceases. Sections 10 through 12 and Section 14 survive termination.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the District of Columbia. Any dispute shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association in Washington, DC. You agree that disputes will be conducted on an individual basis and not as a class, consolidated, or representative action.
15. General Provisions
We may update these Terms from time to time and will notify you of material changes within the App. Continued use after changes constitutes acceptance. If any provision is found unenforceable, it will be limited to the minimum extent necessary while the remaining provisions remain in effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Park at 14th regarding your use of the App.
Contact Us
If you have questions about these Terms, please contact us at:
The Park at 14th
920 14th Street NW
Washington, DC 20005
Email: info@park14.com
