Manager / General Manager

**SALARY $100k to $200k per year based on experience and performance!
We are seeking a dynamic and experienced individual to join our team as a Restaurant Manager. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Responsibilities:

Oversee and manage all aspects of the restaurant’s operations, including staff supervision, customer service, inventory management, and financial performance.

Personnel

  • Training and managing the performance of all staff.
  • Seek new employees, interview, hire, and onboard new team members. Should ensure that all staff completes the orientation and respective departmental training before working independently.
  • Scheduling and ensuring proper coverage with cost effective considerations.
  • Providing and developing strategies enabling ongoing training, coaching and development opportunities.
  • Establish staff expectations, provide ongoing feedback & coaching and address performance issues in a constructive and professional manner.
  • Create and maintain a positive and motivating work environment, fostering teamwork, and ensuring staff morale and productivity.

Guest Services

  • Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring guest satisfaction and loyalty.

Food and Beverage

  • Collaborate with the culinary team to continuously refine and improve menu offerings, considering customer preferences and market trends.
  • Maintain a thorough understanding of the restaurant’s menu, daily specials, and beverage offerings to provide guidance and support to staff and customers.
  • Enforce sanitary practices for food handling & storage, cleanliness, and maintenance of kitchen, bar & dining areas.
  • Monitor kitchen to ensure consistent high-quality food preparation, presentation, and service.
  • Work with the chef and owner to estimate food needs and maintain kitchen standards.
  • Work with the bar manager and owner to establish weekly liquor needs.

Operations, Maintenance, and Cleaning

  • Develop and enforce standard operating procedures to maintain consistent service and quality standards.
  • Ensure compliance with health and safety regulations, food handling standards, and licensing requirements both set by The Park at 14th and local laws.
  • Monitoring established daily and weekly internal cleaning schedules.
  • Maintaining cleaning schedules and ensuring that all maintenance & repairs are
  • completed as needed.
  • Maintain schedules & notes for routine vendor visits: hood cleaning, pest control, fire extinguishers, HVAC, kitchen equipment, plumbing, electric, etc.
  • Establish and maintain relationships with suppliers, vendors, and contractors to ensure the availability of quality ingredients, equipment, and services.
  • Overseeing inventory and ordering of food, beverage, and supplies.
  • Plan and execute with the marketing department to oversee activities to attract new customers and increase repeat business.
  • Monitor and analyze restaurant performance metrics, such as sales reports, labor costs and customer feedback, making data-driven decisions to improve operations.
  • Facilitating communication with the ownership of relevant business decisions.
  • Stay updated on industry trends, emerging technologies, and best practices to enhance the restaurant’s competitiveness and innovation.

Qualifications

  • High school diploma or equivalent.
  • Must have or be able to obtain ServeSafe certifications, ABC Manager’s license, and food safety license.
  • Eager individual able to develop high level working knowledge of the operating systems: PosiTouch, Open Table, Highrise, Tripleseat.
  • Ability to work evenings, weekends, and holidays is required.
  • Previous leadership experience or general customer service experience preferably in a hospitality setting (does not need to be in the restaurant industry).
  • Restaurant management experience is a plus!
Apply Now!