Host

Guest Relations Manager

Job Summary:  

We are seeking an exceptional individual to join our team as a Guest Relations Manager. As a  Guest Relations Manager, you will be responsible for providing a premium level of service and  personalized attention to our esteemed guests. You will ensure that their needs are met and that  they have a memorable and enjoyable experience. This position requires excellent interpersonal  skills, attention to detail, and the ability to deliver outstanding service in a high-end hospitality  environment.  

Responsibilities:  

• Serve as the primary point of contact for our guests, providing personalized and attentive  service throughout their visit.  
• Greet guests upon arrival, ensuring a warm and friendly welcome.  
• Escort guests to their respective areas, such as seating area, private dining room, or bottle  service table.  
• Anticipate guests’ needs and preferences, providing personalized recommendations and  assistance throughout their visit.  
• Coordinate with various departments and managers to ensure seamless guest experiences.  
• Arrange and oversee special requests, such as private events or access to exclusive amenities or services.  
• Maintain a comprehensive knowledge of the establishment’s offerings, including menu items, entertainment options, and any special promotions.  
• Foster strong relationships with new and existing guests, remembering their preferences  and building loyalty.  
• Create and maintain a comprehensive list of guest information, including preferences, allergies, special occasions, and any other relevant details.
• Proactively communicate with guests before, during, and after their visits to ensure their satisfaction and address any concerns.  
• Ensure that all areas are meticulously prepared and presented, paying attention to every detail to create a luxurious and welcoming ambiance.  
• Provide exceptional customer service, promptly addressing any issues or complaints that  may arise.  
• Collaborate with the team to share and implement best practices to continuously improve  the guest experience. 

Qualifications:  

• Excellent communication and interpersonal skills with the ability to build rapport and maintain professional relationships with guests.  
• Ability to work in a fast-paced and dynamic environment  
• Strong organizational and multitasking abilities  
• Impeccable appearance and demeanor  
• Adept at handling confidential and sensitive information with discretion.
• High level of attentiveness, responsiveness, and excellent attention to detail
• Strong conflict resolution and problem-solving skills.  
• Ability to work well under pressure and maintain composure in high-stress situations. Ability to work evenings, weekends, and holidays is required.
• Proficient in using reservation and guest management systems is a plus.
• Previous experience in a high-end hospitality role is not required and also a plus!  

Server

Are you ready to make an average of $38 per hour as a SERVER?!?! You can do that working full-time at The Park at 14th!
We are a high volume, upscale casual restaurant concept, expanding our staff rapidly to accommodate consistently brunches and dinner shifts. We hire and care deeply for people with creativity, passion and the drive to be the best.

General Responsibilities:

• Responsible for creating memorable guest experiences through the embodiment of
• hospitality.
• Assist with running drinks, bussing tables, running food, and host duties as directed.
• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques and present and encourage current promotions to guests
• Follow all steps of service
• Perform all side work in a timely manner
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment
• Get along well with others and be a team player

Essential Functions

• A friendly, accommodating demeanor, as well as an ability to multi-task, are essential for success in this position.
• Present yourself with savvy and professionalism in both appearance and demeanor
• Available to work a variety of hours, days and shifts, including weekends and holidays
• Effectively service a full section of up to 5 tables
• Ability to effectively communicate in order to perform and follow job requirements in
• written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment

Compensation Details

• Compensation: Hourly ($8.00) + tips
• Benefits & Perks: Dining Discounts

Lead Host / Maitre D’*

The Park at 14th is seeking an experienced and professional Maître d’ to join our team and ensure that our guests receive an exceptional dining experience. The Maître d’ will be responsible for managing reservations, greeting guests, seating guests, and overseeing the dining room to ensure that service runs smoothly and efficiently.

Key Responsibilities:

• Greet guests with a warm and friendly welcome and ensure that they feel valued and
• appreciated.
• Manage reservations and ensure that they are properly recorded and organized in
• accordance with the restaurant’s policies.
• Seat guests promptly and efficiently, taking into account guest preferences and special requests.
• Maintain a clean and organized entrance area, including ensuring the availability of
• necessary supplies and resources.
• Oversee the dining room to ensure that service runs smoothly and guests are receiving excellent service.
• Collaborate with other restaurant staff to maintain a cohesive and efficient operation.
• Handle guest inquiries, concerns, and complaints promptly and professionally, resolving issues to the guest’s satisfaction.
• Maintain a clean and organized dining room and ensure that tables are properly set and maintained.
• Train and supervise the host/hostess team, ensuring they provide excellent customer
• service and adhere to established protocols.
• Keep up-to-date with industry trends and advancements in restaurant service to ensure that The Park at 14th is providing the latest and most exceptional dining experience to guests.

Qualifications:

• Strong communication and interpersonal skills, with the ability to create a welcoming and positive environment for guests and staff.
• Excellent organizational skills and the ability to manage reservations and seating in a fast-paced environment.
• Strong leadership skills, with the ability to manage and motivate a team of waitstaff and other restaurant personnel.
• A passion for hospitality and a commitment to providing exceptional service to guests.
• Proficiency in reservation management systems and basic computer applications.
• Impeccable presentation and professionalism.
• Strong leadership skills to train and motivate the host/hostess team.
• Must be available to work flexible hours, including evenings, weekends, and holidays.

Manager / General Manager

**SALARY $100k to $200k per year based on experience and performance!
We are seeking a dynamic and experienced individual to join our team as a Restaurant Manager. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Responsibilities:

Oversee and manage all aspects of the restaurant’s operations, including staff supervision, customer service, inventory management, and financial performance.

Personnel

• Training and managing the performance of all staff.
• Seek new employees, interview, hire, and onboard new team members. Should ensure that all staff completes the orientation and respective departmental training before working independently.
• Scheduling and ensuring proper coverage with cost effective considerations.
• Providing and developing strategies enabling ongoing training, coaching and
• development opportunities.
• Establish staff expectations, provide ongoing feedback & coaching and address
• performance issues in a constructive and professional manner.
• Create and maintain a positive and motivating work environment, fostering teamwork, and ensuring staff morale and productivity.

Guest Services

• Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring guest satisfaction and loyalty.

Food and Beverage

• Collaborate with the culinary team to continuously refine and improve menu offerings, considering customer preferences and market trends.
• Maintain a thorough understanding of the restaurant’s menu, daily specials, and beverage offerings to provide guidance and support to staff and customers.
• Enforce sanitary practices for food handling & storage, cleanliness, and maintenance of kitchen, bar & dining areas
• Monitor kitchen to ensure consistent high-quality food preparation, presentation, and service.
• Work with the chef and owner to estimate food needs and maintain kitchen standards.
• Work with the bar manager and owner to establish weekly liquor needs.

Operations, Maintenance, and Cleaning

• Develop and enforce standard operating procedures to maintain consistent service and quality standards.
• Ensure compliance with health and safety regulations, food handling standards, and licensing requirements both set by The Park at 14th and local laws.
• Monitoring established daily and weekly internal cleaning schedules.
• Maintaining cleaning schedules and ensuring that all maintenance & repairs are
• completed as needed.
• Maintain schedules & notes for routine vendor visits: hood cleaning, pest control, fire extinguishers, HVAC, kitchen equipment, plumbing, electric, etc.
• Establish and maintain relationships with suppliers, vendors, and contractors to ensure the availability of quality ingredients, equipment, and services.
• Overseeing inventory and ordering of food, beverage, and supplies.
• Plan and execute with the marketing department to oversee activities to attract new customers and increase repeat business.
• Monitor and analyze restaurant performance metrics, such as sales reports, labor costs and customer feedback, making data-driven decisions to improve operations.
• Facilitating communication with the ownership of relevant business decisions.
• Stay updated on industry trends, emerging technologies, and best practices to enhance the restaurant’s competitiveness and innovation.

Qualifications

• High school diploma or equivalent.
• Must have or be able to obtain ServeSafe certifications, ABC Manager’s license, and
• food safety license.
• Eager individual able to develop high level working knowledge of the operating systems: PosiTouch, Open Table, Highrise, Tripleseat
• Ability to work evenings, weekends, and holidays is required.
• Previous leadership experience or general customer service experience preferably in a hospitality setting (does not need to be in the restaurant industry).
• Restaurant management experience is a plus!

Event Coordinator / Curator

We are seeking a talented and dynamic Event Coordinator/Curator with a passion for creating memorable experiences. As an Event Coordinator/Curator, you will be responsible for conceptualizing, planning, and executing a wide range of events, including but not limited to corporate functions, social gatherings, fundraisers, and community events. Your exceptional organizational skills, creativity, and ability to thrive in a fast-paced environment will be instrumental in delivering outstanding events. Weekend availability is essential, as this role requires working events and functions that often take place on weekends.

Responsibilities:

Event Planning and Management:

• Develop event concepts, themes, and timelines that align with client preferences and goals.
• Create detailed event proposals, including budgets, timelines, and resource
• requirements.
• Oversee event setup, including venue preparation, layout design, and signage
• placement.
• Monitor event progress and troubleshoot any issues that may arise during setup
• and execution.
• Conduct post-event evaluations, gather feedback, and implement improvements
• for future events.

Creative Event Design:

• Conceptualize and develop creative event themes, decorations, and experiences to engage attendees.
• Coordinate with designers, artists, and other creative professionals to bring event
• visions to life.
• Oversee the development of promotional materials, invitations, and event
• collateral.

On-site Event Coordination:

• Supervise event staff and volunteers, assigning responsibilities and providing
• guidance.
• Ensure seamless event execution by overseeing registration, guest management,
• and program scheduling.
• Resolve any issues or emergencies that may arise during events, making quick
• decisions to maintain event flow and guest satisfaction.
• Act as the primary point of contact for clients, vendors, and attendees, providing
• exceptional customer service.

Qualifications:

• Ability to work evenings, weekends, and holidays as required by event schedules.
• Proven experience in event planning and execution, with a strong portfolio of successful events.
• Exceptional organizational and time management skills, with the ability to multitask and prioritize effectively.
• Creativity and the ability to think outside the box to deliver unique event experiences.
• Strong communication and interpersonal skills, with the ability to build and maintain
• relationships with clients, vendors, and stakeholders.
• Excellent problem-solving abilities and the capacity to remain calm and composed under pressure.
• Proficiency in event management software and tools.

Join our team as an Event Curator/Coordinator and contribute your expertise in creating
extraordinary events that leave a lasting impression. We offer a competitive salary, a supportive work environment, and the opportunity to work on diverse and exciting projects. Apply today and be a part of our vibrant and dynamic team!

Administrative Assistant

**SALARY $70k to $200k per year based on experience and performance!  

We are seeking a detail-oriented and organized individual to join our team as a Restaurant  Administrative Assistant. As a Restaurant Administrative Assistant, you will provide crucial  support to our restaurant management team by handling various administrative tasks and  ensuring efficient operations. Your strong organizational skills, attention to detail, and ability to  work in a fast-paced environment will contribute to the smooth functioning of our establishment.  

Responsibilities:  

• Perform general administrative duties, including managing phone calls, emails, and  correspondence.  
• Assist with scheduling and coordinating appointments, meetings, and events for  restaurant management.  
• Take a proactive approach in managing multiple projects simultaneously, ensuring timely  completion and high-quality results  
• Assist in payroll administration  
• Ability to process invoices, purchase orders, and other financial documents, ensuring  proper coding and timely submission.  
• Coordinate and maintain inventory of office and restaurant supplies, ensuring availability  and restocking as necessary.  
• Assist in maintaining employee files, including employment contracts, certifications, and  performance evaluations.  
• Assist with recruitment efforts by posting job openings, screening resumes, scheduling  interviews, and new hires onboarding process.  
• Assist in onboarding new hires, including conducting orientation and ensuring  completion of required paperwork.  
• Create and update various restaurant documents, such as manuals, training materials, and  standard operating procedures.  
• Support restaurant managers in daily operations, including data entry, report generation,  and information dissemination.  
• Maintain confidentiality of sensitive information and handle it with the utmost  professionalism.
• Collaborate with cross-functional teams to ensure effective communication and smooth workflow.  

Qualifications: 

• High school diploma or equivalent (associate’s or bachelor’s degree in business  administration or related field is a plus). 
• Excellent organizational skills and attention to detail, with the ability to multitask and  prioritize effectively.  
• Proficiency in using office software, including word processing, spreadsheets, and  presentation tools.
• Strong communication skills, both written and verbal.  
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work independently, taking initiative, and demonstrating a proactive approach.
• Strong problem-solving skills and ability to adapt to changing priorities.  Positive attitude, professionalism, and ability to work effectively as part of a team.
• Flexibility to work evenings, weekends, and holidays as required.  

Bartender

Are you ready to make an average of $45 an hour as a BARTENDER?? You can do it working full time at The Park at 14th! We are a high volume, upscale casual restaurant concept, expanding our staff rapidly to accommodate consistently fully booked brunches and dinners! We hire and care deeply for people with creativity, passion and the drive to be the best.

General Responsibilities

• Responsible for preparing beverages for guests according to recipe, as well as serving
• food for guests that dine in the bar area.
• Assisting bussers, food runners, servers, and host duties as directed.
• Prepare and serve beverages to guests according to recipes and contracts.
• Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies.
• Account for and maintain the security of all bar stock and inventoryEnsure the overall
• guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgment when dealing with guest challenges and respond to guest
• needs with patience and courtesy
• Responsible for the security and reconciliation of the bar cash drawer
• Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques and present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment
• Get along well with others and be a team player

Essential Functions

• Present yourself with savvy and professionalism in both appearance and demeanor
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a full bar top, cocktail station, and dining room orders
• Safely and effectively use and operate all necessary tools and equipment, including
• knives and blenders
• Ability to effectively communicate in order to perform and follow job requirements in
• written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• A friendly, accommodating demeanor, as well as an ability to multi-task, are essential for success in this position.

Skills:

• High Volume Service
• POS Systems
• Cocktail making and spirits knowledge
• TIPS Certified

Compensation Details

• Compensation: Hourly ($8.00) + tips
• Benefits & Perks: Dining Discounts